Denis Sergeychik
Denis Sergeychik

Building scalable monetization systems through design leadership and AI.

Brands worked with: Apple, Adobe, AT&T, Audi, Bob Evans, Chick-fil-A, Cricket, Nike, Rachael Ray Nutrish, UPS, Verizon, Visa
Apple Adobe AT&T Audi Bob Evans Chick-fil-A Cricket Nike Rachael Ray Nutrish UPS Verizon Visa
Track Record
$50M+
Net new ARR — design programs I led
15+
Years in product design
2+
Years team leadership
  • Product Design Manager, Acquisition & Expansion — Adobe
  • Co-owned annual strategy and roadmap with PM & Engineering
  • Led checkout across Adobe.com and Adobe apps
How I Lead
I create clarity in ambiguous environments.
Clarity
Define scope before solutions

Set boundaries on what's in and out before anyone opens a design tool. Ambiguity at the start compounds into misalignment at the end.

Ownership
Make ownership explicit

Teams move fast when they know who decides what. I establish decision rights early so no one waits for permission or revisits settled calls.

Quality
Scalable over quick wins

Push for decisions that hold up. Shortcuts become debt; good architecture becomes velocity.

Systems
Foundation over features

Coach designers to think in platforms and patterns — not individual screens.

AI
AI is part of how we work.
Team Workflow
Designers shipping beyond design files
  • Designers clone repos, write code with AI, and push to production
  • AI-assisted bug fixing — reducing dependency on engineering cycles
  • Design auditing and QA through AI tooling
  • Research synthesis and pattern extraction at speed
Product Direction
AI-native experiences at scale
  • Designing AI-powered features within monetization surfaces
  • Tokenized components enable faster AI feature delivery
  • Building for personalization and adaptive experiences
Case Studies
Apple — Apple Store App
Adobe — Checkout Redesign
Adobe — Unified Paywall
Adobe — Internal Tool
Case Study 01
Apple Store app
Shop tab redesign
Role
Sr. UX Designer
Context
Apple Store app becomes a pre-installed first party app.
apple.com vs Apple Store app
The Audience
Four distinct shoppers.
One experience.
The Fan

"I love Apple and own several devices."

The Creative

"I love drawing and just bought an iPad."

The Considerer

"I'm in the market for a new smartphone, but don't have any specific brand in mind."

The Classic Shopper

"I'm probably going to wait and test drive the new iPhone in store before deciding."

The Ask
Redesign the Shop tab experience to support a wider audience.
Experience Goals
Three goals to guide the redesign.
Goal 1
Increase purchase confidence
Goal 2
Tailor the experience to the user
Goal 3
Enhance personalization
Success Metrics: Add to Bag · Conversion Rate · Orders · Impressions · CTR
Strategy
The relationship platform
Shopping

A personalized shopping experience in all contexts.

Human Connection

A human face on the brand & create participatory experiences.

Inspire Learning

A creative space that is approachable and actionable.

Before
The existing Shop tab — designed for fans, not first-time users.
Before redesign
Deeper dive
My Device page
Usability Research
Key Findings
Usability research
Key Takeaways

Understood the intent and benefit of the page

Card did not resonate

Categories list was useful, especially Cases & Protection

Design Exploration
Accessory module explorations.
Final UX
Wireframed the experience across all seven device types.
Final Design
Final Mocks — iPhone
Visual design by Apple's visual designer. My role: UX design
Final Design — My Device
Final Mocks — iPad
Visual design by Apple's visual designer. My role: UX design
Result
The new redesign delivered a more
personalized and guided experience
to the broader audience and helped
increase purchase confidence.
Final Shop tab across five iPhones
Case Study 02
Adobe Checkout
Redesign
Role
Lead Designer /
Design Manager

Designed in partnership with Swarnima Deshmukh, Ellie Xu, and Urvi Kulkarni.

Key problems
Too many steps

Lead to higher drop-off and make it difficult for users to complete their purchase.

Lack of social tools

No social login or Pay options — missing convenient industry-standard shortcuts that reduce friction.

Too many handoffs

Users bounced across Adobe touch points after purchase, causing delays in onboarding and value realization.

Before
The old checkout experience.
Step 1 — Email
Email step
Step 2 — Payment
Payment step
Data
Combining steps led to a 7% lift in gross new orders.
Buying
Commitment
Payment
Confirmation
34K
2 in 1
35.3%
34%
12%
34K
3 in 1
37.3%
13.5%
Trials
Commitment
Payment
Confirmation
57K
2 in 1
45.2%
29.7%
20.6%
57K
3 in 1
39.2%
21.7%
Hypothesis
A guided, one-page checkout will reduce drop-off and increase conversion.
Process
From discovery to handoff.
01
Discovery
Partner input session
Workshop
Refine
Define and align on an actionable problem statement
Gather inputs, requirements, and hypotheses from partners
Synthesize insights from landscape research and data
02
Plan
Break down the work
Scope the MVP
Scope MVP vs. full vision
Sequence work across milestones
Align with engineering on feasibility
03
Design
MVP designs
Iterations
Validation
Rapid ideation to explore the solution space
Usability testing and iteration cycles
Partner reviews and sign-off
04
Handoff
States & variants
Specs
Accessibility annotations
Component library covering every state and variant
Annotated for screen readers and focus order
Production-ready specs in Figma
Measuring Success
Success, defined before we built.
Primary
  • Overall conversion rate
  • Incremental ARR
  • Click-through rate
Secondary
  • Adoption of shared components across teams
  • Faster time-to-market for monetization experiments
Design Principles
Guided

One page, one goal — keep users moving forward without hesitation.

Simple

Reduce steps, reduce doubt — combine screens wherever it doesn't cost clarity.

Trust

Make payment feel safe with familiar patterns, clear pricing, and no surprises.

Scalable

Consistent components that flex across every product team's needs.

End-to-End Flow
From product page to confirmation.
The full purchase path: product page, plan selection, add-ons, sign-in, payment, and confirmation
MVP Scope
Two pages carried the bet.
The same flow with sign-in and payment highlighted as the MVP scope
Exploration
Three approaches, one bet.
Approach 1 — plan picker in a modal Approach 1 — add-ons and summary
Approach 1 · Modal plan picker
Approach 2 — guided one-page flow
Approach 2 · Guided one-page flow
Approach 3 — full plans and pricing catalogue Approach 3 — order review
Approach 3 · Full pricing catalogue
Designs — Mobile
Designed for the smallest screen.
Mobile designs
Designs — Mobile
Designed for the smallest screen.
Mobile design 3 Mobile design 4
Final Design — Sign in
One page. One goal.
Checkout
Designs — Payment
Payment in seconds.
Payment
Designs — Confirmation
A clear path forward.
Confirmation
Specs
Built to scale.
Specs 1
Specs 2
Specs
Built to scale.
Specs 3
Specs 4
Tokenized Components
Every value traced back to a Spectrum token.
Order summary component anatomy, annotated with Spectrum spacing, colour, and type tokens
Cross-Team Partnership
Turning internal clients into partners.
Situation

As part of the platform team, our checkout components shipped across many Adobe products — Photoshop, Acrobat, Firefly, and more — each with its own team and roadmap.

+ more
Approach
  • Brought product teams in early, before requirements were locked
  • Built ongoing relationships with each team's design and PM leads
  • Ran regular syncs to surface conflicts before they blocked shipping
  • Balanced platform consistency with product-specific needs
Result

Product teams treated the platform as a partner, not a blocker — faster buy-in and fewer late-stage surprises.

Adopted as the shared checkout standard ✓
People Management
Growing a designer into
a program lead.
Situation

Introduced a junior designer to this work. Goal: grow them into independently leading the program.

Approach
  • Clear scope and decision-making authority
  • Coached toward systems thinking
  • Calibrated support — pushed when ready
  • Developed XFN relationships
Result

Operates with more confidence and autonomy. Stronger Eng collaboration — no longer needs me to facilitate.

Leading independently ✓
MVP Outcome
3.8%
Lift in order volume
4.3%
ARR increase
$7.3M
Global ARR impact
2-year funded program

Results justified expanding scope to B2B, Students, and the rest of the checkout flow.

Foundation for AI work

Tokenized components became the foundation for AI feature integration — the platform investment compounded.

Case Study 03
Unified Paywall
Role
Lead Designer

Designed in partnership with the Growth design team.

Problem
Every product team was building its own paywall.
  • Photoshop, Acrobat, Firefly, and Illustrator each shipped their own upgrade experiences on web
  • The same design, legal, and pricing requirements were re-solved from scratch by every team
  • Nothing carried across — an experiment that worked for one product never reached the others
Insight
The paywall is the step before checkout — and every team already used our checkout.

Adoption wasn't a selling problem. If the platform shipped a paywall the same way it shipped checkout — same integration path, same expectations — product teams would take it the same way.

Solution
One paywall platform, adopted across Adobe.
What the platform provides
  • A configurable paywall that hands off directly into Adobe's shared checkout
  • Spectrum components, so every paywall inherits Adobe's design standards
  • Legal, pricing, and compliance requirements built in rather than re-implemented
  • Experimentation hooks each product's growth team can run against
My role
  • Led design end to end, from platform concept through launch
  • Designed the self-service configuration experience
  • Defined the guardrails that keep flexibility from becoming fragmentation
  • Established the component contribution model with partner teams
In Production
Firefly's paywall — configured, not custom-built.
Firefly paywall on mobile web
In Production
The same paywall on desktop.
Firefly paywall built on the shared platform
Guardrails
What teams control

Copy, imagery, offers, and layout options — changed in their own CMS, on their own schedule.

What the platform holds

The component library, design standards, legal and pricing requirements, and the handoff into checkout.

Why the line matters

Too rigid and no one adopts it. Too loose and it stops being a platform. The guardrails are what let every team move independently without drifting apart.

Self-Service CMS
Teams run their own paywalls.

An internal management system where each product team picks a template, configures the paywall, and edits the copy — without a platform ticket or a release train.

Choose a template

Teams start from the platform's approved layouts — the fastest path to a paywall that already meets Adobe's standards.

Configure the paywall

Plans, offers, and which options surface — set per product, and changed whenever the growth team needs a new test.

Edit the copy

Headlines, benefit lines, and CTAs are owned by the product team, so messaging moves at their pace rather than ours.

Contribution Model
How a new component gets into the system.
01
Request

A client team hits a gap — they need a component the shared library doesn't cover yet.

→
02
Design

The client team designs the component against platform standards.

Checks
Legal Scalability
→
03
Build

Two paths in, depending on where the capacity is.

Either
Client team contributes it Ticket → platform backlog
→
04
Available to all

The component lands in the shared library — every team on the platform gets it, without asking for it.

Outcome
0 → 12+
Adobe products on the shared paywall platform
Photoshop, Creative Cloud, Acrobat, Express, and Firefly + more
Teams ship without waiting

Self-service configuration took the platform team out of the critical path. What was a queue against one team became every product team shipping in parallel.

A platform that grows itself

The component contribution model turned a single-team platform into a shared cross-product design system that partner teams now extend.

Case Study 04
AI Growth Experimentation
Internal Tool
Role
Design Manager
Problem
Running an A/B test on Adobe.com takes weeks.
  • Analytics, design reviews, and campaign setup each require a separate team and handoff
  • Bottlenecks compound — slow cycle times mean fewer experiments per quarter
  • PMs can't ship tests fast enough to keep up with the optimization roadmap
Solution
One conversation. Under five minutes.
What COMEX does
  • Identifies funnel friction from live analytics
  • Generates and prioritizes hypotheses by expected impact
  • Creates design variants using Spectrum components
  • Configures targeting, traffic split, guardrails, and success metrics
My role
  • Defined the product concept and end-to-end workflow
  • Designed the AI assistant UX and approval interface
  • Built the Control vs Challenger comparison view
  • Partnered with PM and Engineering on the agentic pipeline
Interface
One conversation replaces weeks of back-and-forth.
COMEX Home
Interface
Control vs Challenger — approve without opening Figma.
COMEX Control vs Challenger
How It Works
From friction to approved test in minutes.
Find friction

COMEX reads Analytics and surfaces the highest-signal drop-off points across the funnel — automatically ranked by conversion opportunity.

Generate the treatment

The assistant produces multiple design challengers using Spectrum components and shows them side-by-side with the control — no Figma required for approval.

Configure and launch

Campaign setup — targeting, traffic allocation, guardrails, and metrics — is pre-populated and ready to approve. PM reviews the packet and ships.

Projected Impact
Faster learning cycles

Removing analytics, design, and setup bottlenecks means PMs can run more experiments — compounding conversion gains across Adobe.com.

Engineers get clarity upfront

The AI-generated experiment packet gives engineers a clear goal and suggested fix from day one — reducing back-and-forth and speeding up implementation.

Thank you.